Terms & Conditions

Effective Date: 22-04-2026

Welcome to Synnerva. By accessing or using our website, services, or platforms, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing this website or engaging with our services, you confirm that you:

Agree to these Terms & Conditions
Are at least 18 years old or accessing under supervision
Will use the website in accordance with applicable laws

If you do not agree, please do not use our website or services.

2. About Synnerva

Synnerva is a customer experience and AI-first solutions provider offering services including (but not limited to):

Customer engagement solutions
Digital transformation services
AI-powered business solutions
Consulting and technology implementation

3. Use of Website

You agree to use this website only for lawful purposes. You must not:

Use the site for fraudulent or harmful activities
Attempt unauthorized access to systems or data
Disrupt website functionality
Copy, distribute, or misuse content without permission

4. Intellectual Property

All content on this website—including text, graphics, logos, designs, and software—is the property of Synnerva or its licensors and is protected by applicable intellectual property laws.

You may not:

Reproduce or reuse content without written consent
Use branding elements for commercial purposes

5. Services & Engagement

All services provided by Synnerva are subject to separate agreements or contracts.
Project scope, timelines, pricing, and deliverables will be defined in written agreements.
Synnerva reserves the right to accept or decline service requests.

6. Payments & Billing

Payment terms will be specified in project agreements or invoices.
Late payments may result in service delays or suspension.
All fees are non-refundable unless explicitly stated.

7. Limitation of Liability

To the fullest extent permitted by law, Synnerva shall not be liable for:

Any indirect, incidental, or consequential damages
Loss of data, revenue, or business opportunities
Website downtime or service interruptions

Use of our services is at your own risk.

8. Disclaimer

The website and services are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted or error-free operation.
Information provided on the site is for general purposes and may change without notice.

9. Third-Party Links

Our website may contain links to third-party websites. Synnerva is not responsible for:

Their content
Privacy practices
Terms or policies

10. Confidentiality

Any confidential information shared during business engagements will be handled with care and not disclosed without consent, except where required by law.

11. Termination

We reserve the right to:

Suspend or terminate access to our website or services
Take action against users violating these Terms

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

13. Changes to Terms

Synnerva may update these Terms & Conditions at any time. Continued use of the website implies acceptance of the updated terms.

14. Contact Us

For any questions regarding these Terms & Conditions:

Synnerva
Email: sales@synnerva.com
Address: UAE India